Design a 911 call center system that efficiently routes emergency calls to appropriate regional police stations and schedules employees into operational slots. Focus on high-level architecture, load distribution strategies, and routing algorithms rather than detailed APIs or data models.
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This was for a team working on FieldService - a product designed to schedule emplyees into slots. The interviewer didn't really care about the core entities and API stuff but instead wanted to focus on the HLD and some deep dives around it (how we distribute the load of the center, how do we decide which regional police station to reach etc.)
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